FAQ's

Wedding Tissue Q's

I want some custom tissues but had another design in mind.

No problem!

Send us a message via our Contact Us page and we can work something out for you!
Make sure to include as much detail as possible, even show us a photo of an idea you've had! (it can just be a rough scribble on paper, nothing fancy!). We will get in touch with you as soon as we can and work something out!

I need a custom or bulk amount of tissues.

Great!

Send us a message via our Contact Us page and we can work something out for you!
Let us know what design you're after and we will get in touch with you as soon as possible!

How many custom tissues will I need?

Great Question!
The final answer all depends on your preference, however, we do have some suggestions if you're totally stuck!

We recommend having a think about where you might be having the tissues on the big day!

Are you planning on having them at the entrance of your ceremony for people to grab for them selves as the walk in?
For this we recommend getting enough for 1/2 to 3/4 of your guest amount, as not all will take them.

Maybe you are planning on having someone hand them out?
In that case, we recommend getting enough for every guest, as people are more likely to take something that is handed to them!

Or are you having your entire ceremony guests sitting in seats/pews ect.?
We suggest enough for one per guest and maybe placing on their seats before the ceremony as it is there when they arrive!

In the end its totally up to you! Check out our "What to do with the extras?" to find out what you can do with them afterwards!

Where do I put the tissues on the big day?

It will depend on what type of ceremony you are having and how many you are buying, but here's a list of our favourite was to use them on the big day!

- Ceremony Entrance - People can grab them as they walk in the ceremony, usually with confetti, bubbles etc.
- Have someone hand them out before the ceremony starts!
- Place them on chairs for guests to have when they are seated

I have a few tissues left over, what should I do with them?

We love when there are some tissues left over! Now you have something cute from your day that you can add to gifts for your family, friends and in between!

Maybe your gifting your parents a wedding album after the big day? Wrap it up with a few of the tissues and viola! Now they have somewhere to wipe their tears of joy.

Personalised Items

I want to see a sample of my product before I buy them all

Of course we understand!

Most of our products have a sample option to purchase, If you would like to physically see the sample, order one of these and we will send it out to you! Once you are happy with your design just place another order for the full quantity you require!

We do not offer samples of our stickers. Send us a message via our Contact Us page and we can send you a digital mock up instead.

I have a different design in mind, can you create that?

We get it! Each wedding is totally different!

Send us a message via our Contact Us page and we can chat about what is possible!

What can I use my Personalised Couple Stickers for?

Absolutely anything!

Here's a few of our faves!

- They are a great option if you're not sure what favours you are having as they can go on pretty much anything.
- A great touch on your envelopes when sending save the dates, invites and thank yous!
- Even a great addition for those ceremony hand outs like confetti cones and bubbles!

Shipping Q's

How quickly will my order be shipped?

Most orders will be shipped out within 5 days. However as we are only a small team, orders may take longer to ship but we will keep you updated if anything changes with your order.

Orders with custom designed products can take up to 2 weeks to be shipped out. If you have ordered a qty over 300 of an item this may be longer but we will be in touch with you. Please keep this in mind when ordering custom items.
If you are needing something within a short time frame, reach out to our team and we will do our best to help but can not guarantee timeframes.

How long will my order with a custom product take to ship?

Orders with custom designed products can take up to 2 weeks to be shipped out. If you have ordered a qty over 300 of an item this may be longer but we will be in touch with you. Please keep this in mind when ordering custom items.
If you are needing something within a short time frame, reach out to our team and we will do our best to help but can not guarantee timeframes.

Do you ship worldwide?

Unfortunately at this stage we are only shipping Australia Wide!

How long will my order take to ship?

All of our orders are shipped from Melbourne, Vic. Shipping time may vary pending what state you are in.
Once your order has been dispatched from us you will receive the tracking information.

Returns

Can I return my item?

We only accept returns of NOT personalised items. Please message us through the CONTACT US page or email us at emily@lovecollective.com.au to seek further return advice.